Website Terms and Conditions of Use

1. Terms

By accessing the Plug website or mobile app, you are agreeing to be bound by these terms of service, all applicable laws and regulations. You also agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our service. The materials contained in this website are protected by applicable copyright and trademark law.

2. Disclaimer

Plug does not warrant or make any certainty concerning the accuracy, likely results, or reliability of the use of the services on it’s website or mobile app.

3. Accuracy of materials

The materials appearing on Plug’s website or mobile app could include technical, typographical, or photographic errors. Plug does not warrant that any of the materials on its website are accurate, complete or current. Plug may make changes to the materials contained on its website at any time without notice. However Plug does not issue any commitment to update the materials.

4. Modifications

Plug may revise these terms of service for its website or App at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

5. Governing Law

These terms and conditions are governed by and construed in accordance with the contract laws of Osun State of Nigeria and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

6. Verification

You may not use the Plug service under an unverified status, thus every account must certainly undergo a moment of due process of BVN verification.
a) To ascertain that you’re matched properly, you may not exceed a maximum input of three wrong information.
b) Plug reserves the right to close every account with any wrong information, including accounts it deems suspicious.
c) Accuracy of materials
The materials appearing on Plug’s website or mobile app could include technical, typographical, or photographic errors. Plug does not warrant that any of the materials on its website are accurate, complete or current. Plug may make changes to the materials contained on its website at any time without notice. However Plug does not issue any commitment to update the materials.

7. Restriction

You may be restricted to conduct further services across our platforms if your account is suspected for any of the below but not limited to the following reasons :
a) any fraudulent activity
b) mentioning or advertising any other platforms on any of our open/closed platforms
However, customers may need to contact support with a strong evidence to retrieve access to account, with a definite provision of security requirements.

8. User type

Upon registration, users may provide information that evidence Plug to access account type which may vary between Users and Agents.
a) Plug may require further information from agents specifically, including address, resident city and registration funds.

9. Transaction status

Transaction status may vary between different level of technical incompetents from service providers or unconfirmed actions.
a) Your transaction may fail upon any of the following circumstances; Pending, unconfirmed and declined.
b) Affected users may contact support immediately for complaint or otherwise hold if transaction reads completed.

10. Company's Liability

We shall not be personally liable for any negligent or reckless act by a Customer or Agent who disclosses his/her details to a third party either knowly or otherwise, which may occassion any loss to such Customer or Agent while using our services.

11. Account Status

However, if your account is suspended due to violation of any terms & conditions, your wallet balance will be forfeited.

Last updated on October 18th, 2021